Help

How do I contact Veemance?

You can email us on [email protected] at any time and we will get back to you within 24 hours. 

I forgot my password, what do I do?

Click on the following link to reset your password: Forgot Password

My account has been blocked or reported, what do I do?

Please contact [email protected] and we will get back to you within 24 hours.

How do I upgrade my account?

Click on the following link to upgrade your account Upgrade Account

How do I delete my account?

Click on the following link to delete your account Settings

How do I update my email?

Click on the following link to update your email address Settings

How do I update my password?

Click on the following link to update your password Settings

How do I update my card payment method?

Click on the following link to update your card payment method Settings

I would like a copy of my payment receipt, where can I find this?

Click on the following link to download a copy of your receipts Receipts

I would like to get notified  when I receive a new wave, match or message, how do I do this?

Click on the following link to update your email preferences Email Settings

If I have blocked a member, how do I see that person?

You can access a full list of all the members you have blocked by clicking on the following link Blocked Users 

How do I change my basic information?

Click on the following link to change your status, name, location, birthday, ethnicity and height Basic Information

In your profile, you can also access your matches, messages, favourites, who's waved at you and who's viewed your profile in this link.

How do I change all my other information?

Click on the following link to change all your other information Additional Information

How do I upload more photos?

Click on the following link to upload additional photos. You can also move your photos around by clicking and dragging on them Profile Photos

How do I search for users?

Click on the following link to search for users Search

What is a match?

When you like someone and they like you back, it is a match. You can view your matches by clicking on the following link My Matches